Plustek OpticPro UT12 (0x0017) with Suse Linux 9.2 (kernel 2.6)
Nov. 2004 by Jean-Marc Autexier


Purpose
This document describes problems I had with mit Plustek OpticPro UT12 scanner under Suse Linux 9.2 (kernel 2.6.8).


Overview

Versions:


Introduction
The scanner worked wel with Suse 9.0 (2.4 kernel).

Yast recognize the scanner as "OpticPro UT12" from "Plustek" and propose the "u12" backend.
Scan test in yast ist not succesfful, on the command line appear "scanimage: open of device u12: failed: Invalid argument".

USB Information
sane-find-scanner returns:
found USB scanner (vendor=0x07b3 [Plustek Inc.], product=0x0017 [USB SCANNER], 
chip=LM9832/3) at libusb:002:003
/proc/bus/usb/devices contains
T:  Bus=02 Lev=02 Prnt=02 Port=03 Cnt=02 Dev#=  3 Spd=12  MxCh= 0
D:  Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=07b3 ProdID=0017 Rev= 1.00
S:  Manufacturer=Plustek Inc.
S:  Product=USB SCANNER
/sbin/lusb returns:
Bus 001 Device 004: ID 07b3:0017 Plustek, Inc. OpticPro UT12/16/24 Scanner
So from USB point of view everything seems to be ok.

Remark: since 2.6.3, there is no longer a scanner module, so don't wonder if the module is not loaded. Your scanner will work anyway.

Anyway, scanimage -L always return that no scanner ist found, same in xsane and kooka.

Plustek OpticPro UT12 information

See that the vendor id is 0x07b3 and the product id is 0x0017.

There are several OpticPro UT12 with different product id's, read plustek scanner list. As written on this page, only OpticPro with product id 0x0001 are supoorted by u12 backend, other UT12 are supported by plustek backend. So it was clear that yast (or sane did choose the wrong backend).

Plustek backend

So I tried the plustek backend.
In /etc/sane.d/dll.conf, I deselect all backends except "plustek".
In /etc/sane.d/plustek.conf, I configire the following lines:
# set vendor and product id
[usb] 0x07B3 0x0017		
# set device to automatic
device auto
Now scanimage -L return 
device `plustek:libusb:001:004' is a Plustek OpticPro UT12/UT16 USB flatbed scanner
and the scanner is working.

Remark: i tried many other configuration, like setting the device to "libusb:002:004" but everything failed except the configuration above.

Here are my dll.conf and plustek.conf files.

xsane runs as root but has a memory error when running as user.
kooka runs fine.

Open questions
Links

(c) Jean-Marc Autexier